Quality and Excellence in Human Services Paul Dickens

ISBN: 9780471940548

Published: May 10th 1994

Paperback

220 pages


Description

Quality and Excellence in Human Services  by  Paul Dickens

Quality and Excellence in Human Services by Paul Dickens
May 10th 1994 | Paperback | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 220 pages | ISBN: 9780471940548 | 8.69 Mb

A comprehensive treatment concerned with the topical issue of quality assessment and management psychology. Develops the issue of quality by examining work done in industry and services then applies this work to clinical psychology. Covers suchMoreA comprehensive treatment concerned with the topical issue of quality assessment and management psychology.

Develops the issue of quality by examining work done in industry and services then applies this work to clinical psychology. Covers such related topics as outcome measures, clinical audit, patient satisfaction and the concept of quality of life. Examples are drawn from a wide range of clincial psychology situations and health care settings.



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